Why book with Penidago.com ?

Local price policy

You must have Indonesian ID card, if you are tourist please choose foreign passenger type

Refund & Reschedule

Flexibility Policy

• Cancellation Policy
• Cancellation from SPEEDBOAT due to bad weather, big waves, natural disasters, broken boat engine, refuse e-ticket from boat staff or incomplete boat facilities passengers will get 100% money back guarantee or can reschedule for free of charged
  
• Cancellation from PASSENGERS before 120 hours the departure time, the refund will be charged a penalty of 5% from the total payment for admin fees
  
• Cancellation from PASSENGERS minimum 120 – 72 hours before the departure time, the passenger will be charged a penalty of 15% from the total payment
  
• Cancellation from PASSENGERS 48 hours before the departure time, the passenger will be charged a penalty of 50% from the total payment
  
• Cancellation from PASSENGERS maximal 24 hours before the departure time, the passenger will be charged a penalty of 75% from the total payment
  


• Cancellation from PASSENGERS between 24 hours after the departure time, there will be no refundable
  


• Re-schedule Policy
• Reschedule from PASSENGERS by choosing another schedule from same SPEEDBOAT company at least maximally 12 hours before the departure time, rescheduling is free of charge based on the availability of the chosen schedule seat
  
• If PASSENGERS will make reschedules by selecting a departure time by different SPEEDBOAT Company from the first choice, the Passengers will be charged a cancellation pinalty fee (according to the cancellation policy)
  
• Reschedule with different SPEEDBOAT Company from the first choice will be accepted based on seat availability
  

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Contact Us : cs.penidago@gmail.com