Local price policy

You must have Indonesian ID card, if you are tourist please choose foreign passenger type

Refund & Reschedule

Flexibility Policy

• Cancellation Policy
• Cancellation from Speed Boat because of conditions and situations that are not possible (Force Mejeure) such as: Great Wave, Bad weather, the safety equipment on the boat is incomplete and damage to the Speed Boat. So customers are required to get a refund according to payment at penidago.com less 5% for fee bank admin
  
• Cancellation from Passenger minimum 72 hours prior to departure time of fast boat, the refund subject to a cancellation fee 20% from your total payment
  
• Cancellation from Passenger between 24 hours prior to departure time of fast boat, the refund subject to a cancellation fee 30% from your total payment
  
• Cancellation from Passenger up to 18 hours after to departure time of fast boat, the refund subject to a cancellation fee 50% from your total payment
  
• Cancellation from Passenger 24 hours after to departure time of fast boat, It is non Refundable
  


• Re-schedule Policy
• Reschedule from Passenger minimum 72 hours prior to departure time of fast boat, the reschedule subject to add charge fee 10% of basic fare for one passenger ticket (based on passenger type)
  
• Reschedule from Passenger between 24 hours prior to departure time of fast boat, the reschedule subject to add charge fee 15% of basic fare for one passenger ticket (based on passenger type)
  
• Reschedule from Passenger among 8 hours prior to departure time of fast boat, the reschedule subject to add charge fee 20% of basic fare for one passenger ticket (based on passenger type)
  

Claim your booking

Contact Us : cs.penidago@gmail.com